Terms and Conditions - Garden Maintenance Manor Park
Welcome to Garden Maintenance Manor Park. These Terms and Conditions govern your use of our garden maintenance services. By engaging our services, you agree to comply with and be bound by the following terms.
1. Service Agreement
Garden Maintenance Manor Park provides comprehensive garden maintenance services, including but not limited to lawn mowing, pruning, weeding, fertilizing, and pest control. Our services are tailored to meet the specific needs of each customer, ensuring a healthy and aesthetically pleasing garden.
1.1 Scope of Services
- Lawn Care: Mowing, edging, and fertilizing
- Plant Maintenance: Pruning, trimming, and planting
- Weed Control: Manual removal and herbicide application
- Pest Management: Identification and treatment of garden pests
- Seasonal Cleanup: Leaf removal, debris clearing, and preparation for new seasons
2. Client Responsibilities
Clients are expected to provide access to their property at agreed-upon times. It is also the client's responsibility to ensure that the garden area is free from any hazards that may impede the performance of our services.
2.1 Property Access
- Ensure all gates and entrances are accessible
- Inform us of any security systems or codes
- Provide necessary keys or access permissions
3. Payment Terms
Payment for services is due upon completion unless otherwise agreed upon in writing. We accept various payment methods, including credit cards, bank transfers, and cash.
3.1 Pricing Structure
- Standard Services: Fixed rates based on the size of the garden
- Additional Services: Priced separately upon request
- Seasonal Packages: Discounted rates for long-term agreements
4. Cancellation and Rescheduling
Clients may cancel or reschedule services with at least 24 hours' notice. Failure to provide adequate notice may result in a cancellation fee.
4.1 Cancellation Fees
- 24-48 Hours Notice: No fee
- Less than 24 Hours Notice: 50% of the scheduled service fee
- No-Show: Full service fee applies
5. Liability and Insurance
Garden Maintenance Manor Park maintains comprehensive insurance to cover any potential damages to property caused by our services. However, we are not liable for pre-existing conditions or damages resulting from factors beyond our control, such as severe weather conditions.
5.1 Damage Claims
- Report damages within 48 hours of service
- Provide photographic evidence when possible
- We will assess and address valid claims promptly
6. Termination of Services
Either party may terminate the service agreement with a written notice of 30 days. Termination does not absolve the client from paying for services rendered up to the termination date.
6.1 Immediate Termination
- In cases of non-payment
- Violation of terms
- Unreasonable behavior towards staff
7. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during our service provision will be used solely for business purposes and will not be shared with third parties without your consent.
7.1 Data Protection
- Secure storage of personal information
- Use of data for service improvement
- Compliance with relevant data protection laws
8. Dispute Resolution
In the event of a dispute, both parties agree to seek mediation before pursuing legal action. This ensures issues are resolved amicably and efficiently.
8.1 Mediation Process
- Selection of a neutral mediator
- Scheduling mediation sessions
- Agreement on final settlement
9. Amendments to Terms and Conditions
Garden Maintenance Manor Park reserves the right to amend these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of services constitutes acceptance of the updated terms.
9.1 Notification of Changes
- Email notifications
- Updates on official communications
- 30-day notice period for major changes
10. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions or require further clarification, please refer to our policies or contact our support team.