Privacy Policy - Garden Maintenance Manor Park

At Garden Maintenance Manor Park, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services.

Information We Collect

We may collect personal information that you provide directly to us when you:

Request services, including your name, address, phone number, and email address.
Communicate with us through phone calls, emails, or in-person meetings.
Provide feedback or participate in surveys and evaluations.

Types of Data Collected

We collect the following types of data:

Personal Identification Information: Name, address, email, phone number.
Payment Information: Billing details, credit card numbers (handled securely).
Service-Related Information: Details about the maintenance services you request.

How We Use Your Information

Your information is used to:

Provide and manage our services to ensure effective garden maintenance.
Communicate with you regarding service updates, scheduling, and promotions.
Improve our services by analyzing feedback and service usage.
Ensure security of our services and protect against fraudulent activities.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data.
Contractual Necessity: Processing is necessary for a contract we have with you.
Legal Obligations: Compliance with legal requirements.
Legitimate Interests: Our legitimate interests in improving our services and ensuring security.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Trusted Service Providers: We may share information with third-party vendors who assist us in operating our business, such as payment processors and email service providers.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption of sensitive data during transmission.
Secure storage of personal information.
Access controls to limit who can view or use your personal information.
Regular security assessments to identify and address potential vulnerabilities.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Correction: You can ask us to correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data under certain conditions.
Restriction of Processing: You can request the restriction of processing your personal data.
Data Portability: You can request a copy of your personal data in a structured, commonly used format.
Objection: You can object to the processing of your personal data under certain conditions.

How to Exercise Your Rights

To exercise any of your rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete it promptly.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Effective Date

This Privacy Policy is effective as of April 27, 2024.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through our official communication channels.